I have a fear of dentists and each time I have an appointment I am put at ease and everything is explained to me.I actually don’t mind going now

Cannot recommend this practice enough. Felt very at ease as soon as I walked in. Nice modern reception with friendly reception staff. Dentist and nurses were amazing and the practice manager Sophie was brilliant. Definitely recommend visiting here.

From start to finish Newcastle under Lyme Dental Practice are professional, courteous and caring. I can’t recommend the whole team highly enough.

I have been a nervous patient for many years and I feel very relaxed in the surroundings and all the staff make the visit go well. Plus it's good that the waiting room is mostly empty with minimum patients waiting making it less stressful . Past dentists I have been too are overcrowded and a lot more stressful .

Very caring staff who put you at,ease

Everybody so friendly and lots of patience with somebody who is nervous but got through all treatment required.

The receptionist is always amazingly helpful and they always help me, my dentist is absolutely outstanding and I will be staying with her and this team I would not go anywhere else

Everyone is very helpful and understanding.They explain all your treatment and I find it a very calm place to be and I have a real fear of the dentist but this one is really good at putting you at ease and good with your teeth!!

The clinician made me feel extremely comfortable and welcome despite my not having been to the dentist in a decade. I explained my needs and felt heard, and validated, especially when I had questions. It made me feel good.

Im always very pleased with the lovely welcome and kindness shown from both the dentist and hygenist and reception too.....Ive been going for a number of years and been very happy with the whole experience..especialy that i get the same dentist and hygenist who i feel comfortable with.

The treatment was explained very clearly and my needs were met at all times.

Great service, reception staff are very helpful and friendly and dental nurses are brilliant. Harry was fantastic with my daughter as he is with the rest of my family.

Professional set up.well organised and clean.

Marcus the dentist who carried out the procedure was very curtious and I felt reassured. I was made aware of everything that was happening. I was relaxed undergoing the procedure.

Caring, kind and happy in their work. Efficient and professional.

The reception team are always really helpful and I feel comfortable with Marcus. He explains everything that he is doing or going to do.

Put at ease. Real care is shown to the patient. I used to be terrified of dentists, not anymore!

Staff are very pleasant - lovely and efficient. Explain well. A comfortable experience. Premises are very clean. It was a cold day but it was warm inside the surgery.

Very caring and good job

All of the staff are very nice the hygienist helps me to relax and always explains what she is going to do .The dentist is very nice and she always asks about my day and makes me relaxed .