Dentist explained things to me very clearly and took time to do so

Diligent staff, patient-education, professionalism, always responding to your needs.

Excellent dentist, very personable and professional and explained things to me very clearly

Professional and courteous staff. Great feedback was given and practical advice offered.

Staff are always friendly, helpful and professional.

Friendly staff who take time to listen to any concerns

Dr Lane was very friendly and put me at ease. She discussed everything with me including x-ray findings.

Friendly, efficient and competent staff.The appointments were on time and I felt included in the consultations. It makes such a difference to see the same people regularly.Having attended the surgery for more than 30 years now, I have enjoyed seeing it develop to the high tech environment it is today.

I struggle with anxiety around my teeth and it has stopped me from having regular dental checks. I finally made the appointment and walked through the door and it was absolutely fine. All the staff were very patient with me and explained everything they were doing. It felt so reassuring and that it was all just a normal day to them. Honestly I don’t know what I was so worried about!

The practice is clean and the staff are friendly. They discuss everything in detail so you know what's happening, and the denplan makes it affordable too.

Highly professional and friendly

The dentist was considerate, respectful, informative and patient answering all my questions. He put me at ease as I am a nervous patient due to previous awful dental experiences at another practice.

I've had a positive experience so far. Every treatment interaction has been great, and communication has been excellent. I've been kept well informed before, during and after.I'm also content with the level of work done and expertise shown.

From first contact with the receptionists thought investigation and treatment this is the most comprehensively professional and caring dental practice I have been experienced.

Made to feel at ease and treatment explained very well

Friendly, professional, family centered practice. Didn’t make us feel rushed at all. Listened to our needs when booking appointments. The way they spoke to other patients was the same, everyone treated fairly once you enter the practice. Thank you!

All went very smoothly

This is a great practice. Everyone is friendly, efficient, and highly skilled. They take great care in discussing your care, your treatment, and give clear instruction on how you can impact your own dental care. I’m very impressed with everyone I have come in contact with.

Harrison listened intently and photo some area where cracks have occurred and explained what would treat them.Claire is a great mental Hygiene expert

Staff are always friendly and welcoming. They are knowledgeable and I feel safe and reassured

All staff staff were professional knowledgeable efficient.

All the staff from the receptionists to the clinicians are very knowledgeable, friendly and helpful

Friendly and a relaxed atmosphere

Harrison and the team are very friendly and explain everything great. It’s rare to feel safe at a dentists but feel well looked after there.

Relaxed and professional atmosphere

Every one was very professional and polite

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The reception team and clinical teams were excellent. They listened to my needs, put me at ease, and helped to resolve my tooth pain through high-quality care. I actually enjoy going for my routine check ups and hygiene appointments because the staff are so friendly and competent – I'd recommend them to anyone who is nervous about dental appointments.

Had a few hygiene treatments before but hadn’t been for a while. This was my first one after a long time and it was probably the best one I’ve had. Usually I end up swallowing some of the water but I didn’t have to once. They were very friendly and made me feel at ease. In the past I felt embarrassed about my teeth and sometimes during hygiene appointments I’ve felt a bit worse about it coming away but after this one I felt great and eager to book in for another one and continue to be on the way to get my teeth where they need to be. I used to cancel appointments as I was to nervous/embarrassed to come where as I don’t feel that way now.

DR Chris was great explaining through everything and made the experience easy

Emergency appointment all the staff did everything the could to sort out my problem at short notice

We have recently moved to this dentist after being with an NHS for years. After a bad experience for my daughter she was petrified of going. Since attending this surgery and how lovely and patient that staff have been with her has made SUCH a difference - we have a long way to go with my daughters confidence but Chris has been incredible with her and talks to her so calmly and explains what he is going ect - in the long run this will help her massively so thank you so much.

Easy to book appointment, all staff friendly and professional. All in all a very good experience

Extremely happy with my treatment here over the years, the friendliest Staff that take the time to listen and make you feel comfortable. I highly recommend the experience here.

Very efficient run practice and all staff extremely professional.

The dentist (Chris) was so kind and gentle and listened to my concerns about my daughter who also had an appointment with me. It is a very different experience to the terrifying dentists I saw as a child / young adult.

The staff always take time to explain everything they are doing & give great advice in how to maintain oral hygiene

I was a bit anxious and Everyone was so kind and supportive making me at ease. I can honestly say the care for my dental treatment was excellent I was supported from the moment I picked up the phone till the moment I left the practise. Highly recommended. Wouldn’t go anywhere else.

My crown on my front tooth broke and it was time for an implant I saw Tom Sefton at the Lyme Dental surgery and his assistant Debbie Dance I had several appointments- all painless over a series of 6 months Debbie was always available to answer any questions I had Tom was excellent and very reassuring every step of the way and used his skill, expertise and patience to provide me with a top quality result It was a prominent tooth and the end result looks very natural and possibly better than the previous crown I’m very happy I went ahead and would recommend Tom Sefton to anyone needing implants

Dr Emily was great with my daughter, very patient as she was very shy and her nurse Cam was also great, the reception team were also very friendly and I would definitely recommend this clinic to family and friends. Very happy with service that was received.

Pleasant staff and efficient service

Always the best service at this dentists, so many lovely people and they always make you feel at ease and comfortable throughout any procedure. Marcus was absolutely brilliant!

Arrived on time, no long waiting time. Explained what was going to happen the service is sending to none.

I have attended this dental surgery for many years, I am always made to feel welcome and I treated with respect. I do have sensitivity but the team support me and give me time when I need it

I have been with the practice for a couple of years and always found the service good. However, I recently had a consultation with Dr Harrison Belfield, and he has been superb. His professionalism and client care is exceptional. He took the time to explain everything clearly and in detail, create a considered dental plan and make referrals where appropriate. Would recommend with hesitation.

Very professional and also very pleasant and feel very relaxed

Very friendly and professional practice

Very friendly team, from reception all the way through the dental assistant to the hygienist. Courteous, good explanation of treatment before starting, care and considerate of my needs

I have been a patient of many years at Newcastle Dental Practice and I can honestly say they are fantastic, from the minute you call them, Alice's happy bubbly welcome, nothing is too much trouble to actually seeing Dr Chris or the hygienist everybody literally is happy and all smiles. They make you feel relaxed and cared for. Thank you guys, you are all wonderful and bubbly and smiley ☺️

Since being a patient at Newcastle I have found the care & friendliness of the staff excellent

The staff are very thorough and methodical in the way that they inform you of the best ways to look after your teeth, they also carry out the cleaning process very well and they are very careful not to cause any pain or uncomfortable feelings, when I have had dental repairs done they are also excellent during any procedure. Overall I would give them 5 stars.

They are kind and professional. They are thorough when they perform the treatment. I don’t get nervous for appointment's anymore as they make you feel at ease.

I joined this dental practice as a VERY nervous patient. Previous dental treatments elsewhere left me terrified to go. Every time I go, I see Emily and then Claire who are both fantastic. They put me at ease during my appointments, are personable and really accommodating. I work 30 miles from where I live, so an early appointment is always my preference, and the reception team always manage to accommodate this

All the staff are caring and ensure that you are comfortable. They are very reassuring.

Kemi is really nice and friendly, puts you at ease and explains everything.

Don’t feel pushed into unnecessary treatment, an honest practice. The advice works and improvements are communicated. Friendly staff.

I have used the practice for over 50 years, and now the service is better than ever.

I have been attending this dentist for over four years. I've seen dentist come and go however the standard has always been excellent.

A highly professional team.

One of the cleanest most helpful and extremely polite dental practices I have ever visited. I would recommend it to anyone

Friendly , clean, respectful,

Amazing welcome from the reception team ,always happy and friendly,the dentist was caring and understood my apprehension and nerves and placed me at ease and was fab at her job and her assistant was a lovely and kept asking how I was throughout my treatment ,a great overall experience and I have been a patient with your practice for 10years!

I was in the middle of a very difficult time during my visit due to my granny being in end of life care. The way they handled my situation was outstanding and understanding. I couldn’t ask for anything more

Very friendly, welcoming staff, made me feel safe and at ease. Explained everything that was happening, simply and precisely

This dental practice is exceptional,wouldn’t want to go anywhere else.

ive been going for many years and always found the staff kind and willing to take time for your appointment ..... as a nervous patient i cant fault them

The staff are really professional, helpful and personable

As a very nervous dental patient, all the staff do their utmost to put you at ease particularly Harrison bellfield , I can’t rate him high enough . Thank you to you all

I am very nervous having dental treatment. However I find everyone so understanding and caring!

I always feel at ease and calm. Reception staff and all dental staff are so very friendly and courteous. I have definitely recommended them to my husband who is in need of a fair bit of work and is very nervous of dentists.

Quality consultant

The service and treatments are very professional carried out and the staff are excellent and very professional in what they do.

Everyone is extremely polite. The dentist I saw was happy companionate and very competent throughout

Well organised with friendly staff. I have just moved to the practice after 40 years with another practice and very happy with my experience.

Pleasant staff well looked after

The treatment I received was excellent from experienced and caring staff, as always.

Confidence in the clinician. Care taken by the clinician during my treatment.

The staff are very professional, knowledgeable and listen to your concerns and queries, answering them politely and without making you feel rushed. I felt I had optimal care

Access to skilled dentists who I can trust.

Seen quickly by both dentist and hygienist. Check up and cleaning carrried out efficiently. No issues whatsoever.

Everyone I came into contact with was very polite and helpful

The dentist was amazing with my daughter. He talked her through what was going on with her teeth and ways she can improve brushing and flossing. My daughter even walked out saying she really liked him.

Very pleasant atmosphere and staff. Made to feel welcome and reassured.Very short waiting time. Excellent clinical staff who explained my procedures to me. No pain whatsoever !!

Friendly and professional service

Professionalism of all staff at NUL Dental practice

Staff are friendly and make me feel at ease during my appointments

Seen on time which is most important to me, hate being kept in the waiting room for a long time.

Very nice and friendly staff and excellent doctors that will treat you with care.

Customer service and friendliness.

The staff are always polite and friendly, and I’m a bit of a nervous dental patient, and they always make me feel less stressed.

very professional and courteous throughout

Fabulous team, reception were great and also the clinician and the nurse!

The staff are friendly and professional and very informative The dental staff and dentists are experienced,treat me with respect and understand my nerves and I feel really cared for I always feel very welcomed on arrival

I was able to book an emergency appointment for the next day. During my appointment the staff were very thorough in trying to find out the cause of my discomfort.

Very experienced staff and always friendly

Lovely friendly staff, you feel at ease

Consistently reliable, prompt, effective

Appointment time kept to, staff put me at ease and office staff helpful

A very good service by all those involved, from the moment you step in to the moment you leave. Hygienist was very detailed and also took time to ask about my dental care from our prior appointment and as soon as I walked out, the dentist was ready to see me. Keep the great work up!

Friendly staff, skilled dentist and hygienist, I was informed about everything the dentist and hygienist were doing at every stage.

Nice caring staff

Harry and Cam and all of the receptionists were professional and approachable. The procedure for a check up was fully explained to my children and they were engaged in conversation throughout. . Both of my children, one of which has additional needs felt comfortable during the appointment and they are excited to return for their next check up.

No

Friendly and Harrison was brilliant with my son

Highly professional and friendly staff.

Put at ease by dentists, hygienists, nurses and reception. They are kind, considerate and make visiting the dentist a positive experience!

Availability of treatment. Timely appointments.

Lovely staff,very knowledgeable, ease of making appointments, it's so close to where we live.

I felt relaxed and the treatment was pain free. I had words of encouragement from the dentist.

Good dental service

Friendly, professional and thorough.

Fantastic dentist- everything is explained to me in full detail. Staff are very friendly and make it a very pleasant experience

Professionalism of team

The dentist who I had not seen before was brilliant, made me feel at ease and explained my procedure. the receptionist was good in getting my treatment done quickly has I had double booked a later appointment that I had to attend. Clair the hygienist is always brilliant with my care.

Nice staff , clean environment,

Dentist building is tidy and inviting, coffee in the waiting room and staff seem happy

The staff are very friendly and knowledgeable, and the practice is very clean. The denplan makes the cost more easy to manage and everything is explained so you understand the treatments.

Easy to arrange appointment online, got seen quickly, friendly staff.

very good overall experience. I dont like the dentist but the dentist and dental nurse both put me at ease. they explained everything in detail and were chatty.

Ive been a patient there for a few years and as a very nervous patient based from awful childhood memories of school dentists ...I realy cant fault any one for the kindness and caring they give to make you feel calm and comfortable.......they take their time and you never feel rushed at all...... Ive always been very happy with the service there

All my highly satisfied answers in the questionnaire

The whole experience was positive. I felt safe, my treatment was explained clearly, I felt they genuinely want to help me to care for my teeth without unnecessary treatment.

The holistic experience from arranging appointments and checking in to the actual treatment session and checkout is so professional and an enjoyable experience. All staff have outstanding interpersonal skills, especially the dentist and hygienist who educate and explain the procedures carried out, and provide highly impartial advice to allow the patient to make informed decisions regarding future treatment plans.

All staff lovely and friendly and excellent treatment, hygienist brilliant and made me feel at ease

Fabulous staff

I had a loose tooth that was annoying me and made the appointment to have it removed.The receptionist was extremely efficient in booking me in when I arrived and although I arrived before my appointment time ,the moment I entered the waiting room I was called in by the Dentist.He explained everything to me and in no time my treatment was finished.He and his Nurse were very pleasant.

The time spent explaining issues to me was really appreciated, the sample inter dental brushes given to me were really helpful to achieving a more thorough teeth cleaning experience at home

The staff/dentist are very helpful and friendly which I think is important to put people at ease.

Quick smooth, in depth and painless

The staff are extremely friendly and understanding. From the moment you walk in the door you almost feel you are a member of a family. I love visiting the dentists, there is always a happy smiling face to greet you, the dental practitioners give you all the time you need, explaining everything to you. I am so happy we found this practice.

All the staff from arrival are friendly and professional. The waiting area is welcoming and comfortable. Marcus made me feel at ease the moment I walked into his room. He explained everything that would be happening during my appointment, what options I had and how my treatment would progress. I am very self concious about my face, mouth, teeth and smile but I felt that everything that was suggested to me was going to make all of this better. I couldn't be happier at this stage of the treatment.

Minimal wait timePolite and courteous staffadvice given

Great service.

My hygienist has my full confidence her skill and ability are outstanding.

Everything was clearly explained to me the quality of care given to me was excellent very helpful, respectful and kind.

The staff are always friendly attentive professional and kind. I cannot comment on the dental nurse as I did not receive any treatment but she was very welcoming and professional.

Comforting, understanding of needs, patient, explain everything.

very friendly staff excellent attention - explaining every step of the proces and why excellent dental equipmentstaff are professional at all timesall the staff 'put you at ease' locum hygenist was very thorough (not seen him before) - it was a pleasure to be treated by him (and his assistant)

Professional knowledgeable dentist. Straight talking and speaks in language you can understand.

Extremely happy with the competence of all the staff. All very happy, lovely atmosphere.After a previous complaint of mine regarding the cleanliness of the waiting room, I was delighted with it this time. Obviously my observations were acted on.We have been patients here for years and recommend the surgery often.

All staff very professional a pleasant experience made very welcome first class practice

This dental practice has taken patient care to the next level. Everything about the practice is first class and they really do put patients first. Based on my first hand experience at the practice I have nothing but good things to say about it.

Treatment exactly as I would have wanted but I was particularly impressed by the patience and courtesy shown by one of your receptionists (Katy ?) when confronted with an unexpected situation by another patient.

It’s a calm relaxed friendly atmosphere, so when you’re feeling anxious about having your procedure my dentist put me at ease with their caring manner.

Good dental care and friendly and helpful staff

The reception staff are always happy and helpful. My 2 children also had an appointment at same time as myself and my youngest suffers with major anxiety. Marcus the dentist always makes sure that she is comfortable and explains everything that he is doing to the children so that they know what to expect. The whole experience for once in my life is a pleasant one as I have been very nervous in the past and shyed away from dentists but I have finally found a dentist that I trust and who has a calming nature.

I didn’t have my normal dentist this time but Harry took care of my teeth and I can high recommend him .Very reassuring and talked me through everything.

I am very nervous at the dentists. These guys put me totally at ease, after previous work done at the same practice, I wouldn't go anywhere else now. When I take my daughter to my old dentist, even though I know I'm not having anything done, my anxiety goes through the roof. I can't thank newcastle practice enough!

Really kind dentist who gave me and my daughter plenty of time and explained exactly what he was doing and why. My daughter’s teeth look so much nicer now as he took time to give them a little polish and removed staining that I thought could not be removed.

All the staff from reception through to the dentist are very approachable and make you feel like they listen and understand you

It is an excellent clinic. The dentist is so friendly and ustens to me when I am so nervous

Convenient appointments, polite staff and better treatment than normal nhs dentists, I have been a patient here 7 years and always been happy with it

Dr Emily is awesome! She listens and treats me with respect and is very knowledgeable. I've had a few dentists over the years and she is easily the best. Staff are always friendly and I even met the practice owner once which was a nice touch. The practice is clean and there are strong hygiene standards when dealing with patients. Just wish the water was heated for my sensitive teeth :-)

Overall I have had very good experiences at the practice. Very good staff at all levels, friendly and explain any work that is required.

It's a lovely practice where all the staff are friendly and helpful. The new paint job and furniture makes a great difference to the waiting room as well!

Very helpful and courteous staff.Dentists are all excellent and knowledable.

The highest praise for Dr Emily who is professional, non-judgmental, explains all the options. I wish I had come years ago and faced my fears.

Professionalism of the team and their care of you an an individual

Completely professional approach

Friendly and efficient staff.clean and tidy premises.easy enough to get an appointment at a time and day that suits.

Everyone is always very welcoming

Everyone at this dentist is very friendly and helpful.

Emily is always amazing

Professional service meeting my requirements.

My family (3 of us) all see different people at the clinic. We've all had good experiences with them all.

The friendliness of teh staff - the reception team, the hygienist and the dentist

Good treatment, approachable staff and good locality.

The staff are lovely and make you feel at ease. The dentist kept me informed of what was happening and didn't feel awkward asking any questions.

I felt really listened to during my consultation with Harrison. I came in for an extraction and he explained some of the potential consequences and suggested it would be wiser to wait until after my long holiday, as it was not an emergency. I felt strongly that he would honour my wishes if I wanted to go ahead, though. I was very pleased he made time to answer my questions and discuss the matter from many angles. I also had a routine check up, and felt that his attention to detail and his advice made me feel that I was in a safe pair of hands.

The staff are really friendly and give the best advice. They are all very professional and willing to help. I’ve always had a good experience whenever I have been

Newcastle Dental are excellent. Yes, it is private and we pay but it is worth it for the confidence we have in their expertise.

Time spent, putting my anxieties to rest by supporting me with it to complete treatment.Very little weighting time. Efficietnt professional

I've been with this dentist over 7 years & it is the best one around. They always take care of anything I've needed done & honest whether it needs doing. They gave me a bit of helpful advice from day one & it saved my teeth. I have a smile to be proud of & can't thank the team enough.

Friendly and professional staff. Convenient location.

Dentist treated me very well

I loss my dad a few weeks ago so I’m under a lot of stress, I would like to thank everyone for being so supportive to me last Friday 26th January at 1.30 , I’m so nervous in going the dentist too and they always make me feel relaxed and safe

Great team. All very welcoming and friendly. Put you at ease. Very short waiting time. Place is extremely clean.

All the staff are really lovely and kind. I was particularly impressed by the receptionist this time who helped me to gain entry to the practice and also found me a suitable chair to sit on whilst waiting for my husband to finish. (I have a broken foot and a broken leg so was wearing a surgical boot and using 2 crutches.) The dentist, Claire Perry, was very pleasant and made my check up feel comfortable.

Very professional team.

I’m an anxious patient and the dentist helped with being clear and patient

Professional and efficient staff, felt safe and that my needs were met during the appointment.

Patient felt very comfortable and at ease. The dentist explained the process very well and gave advice on dental hygiene.

Clean, efficient polite interested in me as a person friendly

All staff are extremely efficient

Able to get an appointment quickly and seen very quickly when I attended the surgery. Treatment was painless and carried out to high standard.

Simon Taylor my dentist was professional and extremely well educated. He knew exactly what to address and made sure worry’s and future plans well answered to.

Very good service

I received completely professional and caring attention from my dental practitioner and the dental nurse, I felt safe and comfortable.

The dentist a saw was someone I had not previously met as they are relatively new to the clinic (under a year, and I've not been for ages).She was so lovely, compassionate to my worries and realistic about what treatment I needed. She seemed very knowledgeable and really helpful when it came to explaining what specific things were and meant. Unfortunately I found out I need quite a bit of work doing, and if she hadn't have been so sweet and understanding, I probably would have left in tears. So thank you Dr. Kemi and all the other wonderful staff x

Dr Emily always puts me at ease during every appointment I have with her. All the staff are very friendly and everything is always explained thoroughly to me. I'm not afraid to ask questions if I don't understand something fully. I always feel like my needs are being listened to.

Been using Newcastle for many years now and never had any problems, and the staff are great

Receptionist did not arrive me for both of my appointments so was waiting 25mins. Then had to have a shorter hygienist appointment.

I am made to feel comfortable and at ease, my treatment is explained in simple terms, I feel confident that they won't recommend treatment that is not needed. I also feel they are thorough in my checkups and cleaning

Harrison made me feel very eased. He explained everything he was doing and was always asking if I was okay. Extremely attentive and caring during the appointment

My previous dentist has retired. And my dentist before him retired also. So, this is my first encounter with NUL Dental Practice. To date, I've met Emily for a check up and the hygenist on 8/1/2024 for treatment; I have more treatment to follow. I am so far very impressed. The team are highly skilled, friendly and have a holistic approach to patient care which from a patient perspective means more than the treatment itself! I am looking forward to a long relationship of trust with the practice so that any dental treatment I need is free from worry, in the knowledge that I am getting the very best treatment available.

Friendly helpful and extremely professional ream

The dentist and the nurse are always friendly and kind. Going to the dentist can be a bit daunting because I do get anxious about the state of my teeth but I always feel at ease at Newcastle dental

Friendly, professional and efficient.

Dr Kemi is very understanding of her patients and explains everything fully and clearly. She is very reassuring.

Friendliness, respect and kindness.

Great dental practice with a good procedure. Very personable and understood exactly what i wanted .

Professional, efficient and effective treatment

Emily and her assistant are brilliant. I trust her and her advice and feel confident in anything that she does. Please congratulate Emily and assistant on their amazing efforts

Really friendly and welcoming. They really look after you here. They will make sure you feel comfortable and at ease. I love going to the dentist now. Only dentist I will ever go! X

i was dealt with in a very efficient manner, polite clinician, receptionists and obliging when i asked for a detailed receipt so that i could make a claim from paycare

Professional, compassionate staff. I'm a particularly anxious patient, both reception and clinical staff go the extra mile to reassure you.

All the staff were very friendly and efficient

I feel my teeth are receiving the best care and attention

No waiting time when I arrived. Everyone is lovely and polite. My Dentist showed me and explained to me his concerns and gave me a couple of options, explaining the possible outcomes.

I have been with the surgery for several years and had teeth straightening treatment, whitening and some cosmetic dental work as well as crowns and all treatment excellent

The dentist did excellent work and explained everything process as it went along. I even saw pictures of what my filling looked like before and after the work.

Service and professional expertise. Very satisfied.

Friendly, talkative, and the job got done.

Competence of staff.

Efficiency of all staff

Friendly and informal team. Usually punctual timing. Obliging.

Attention to detail. The customer service was excellent. Price was competitive in regard towards other private clinics. Timings were excellent, warm cosy waiting room

I was made to feel relaxed and had lots of useful information about my examination

Excellent dentist

Receptionists are exceptional. Easy to park. Premises are very clean.and the dentists so very professional .

Hygienist was very thorough and friendly.Time with dentist for check up was short but she did explain that everything was fine.

Very clean friendly environment. Very little waiting time. Highly professional clinicians. Pleasant safe experience without fear of whatever procedures I needed. Overall a very positive experience.

Great staff. Excellent information and full check up from clinician . Extremely friendly and polite . Explains everything in detail and asks about managing your dental routine . Always a pleasure to see everyone

Professional and great service.

Everyone seemed happy to be at work, good team atmosphere, i felt in capable hands and taken care of. Great listening technique with the staff. Professional and courtious.

I would definitely recommend to others, Marcus did my fillings and he’s so friendly calm and nice he made me feel so relaxed. I use to be scared off going to the dentist but with Marcus I’m not and that’s a massive thing for me!

Made to feel comfortable with friendly staff

Efficient, friendly, well explained and an obvious care for their patients

Kept informed throughout my appointment. What i went for was not able to be done and everything was explained in a clear way. Future options were also explained

Great staff , professional care , really friendly stuff , appointment was on the time , highly recommended to people , receptionist was really friendly and helpful thankyou all

The staff are so polite,friendly and helpful. The practice is very clean and the waiting room is redecorated with taste and comfort

The dentist and dental nurse were very positive and friendly

I made an appointment on line I was seen on time. The dentist listened to my problem he was friendly and professional gave advice and reassured me.

Clean and polite

Friendly, accommodating on the day with an emergency appointment, caring staff

The practice runs like a well oiled machine. From entering to leaving everyone is friendly and efficient. This puts you at ease. Excellent service

Everyone makes you feel comfortable

Kemi and her nurse were great. Also reception staff very friendly and informative. Lovely clean practice and no wait time for the appointment

Very professional service

Been going there for years very satisfied with treatments I’ve recieved

Friendly yet experienced staff

I get so nervous about going to the dentist! In fact I left a previous dental practice due to a complete lack of empathy whilst visiting their hygienist each time. In the end I left that practice! It took me 18mths to pluck up the courage to find another Dental Practice. I saw this Practice advertised and decided to give it a go knowing that I had to due to the deteriorating of my guns. Thankfully I have found this practise and having been with them some time. Although I still feel a little apprehension before my appointment I don't fret for days before the appointment. I am treated with kindness and understanding of my phobia and given full respect. I cannot thank them or praise them enough. The work that they do is brilliant too. It's a win win

Confidence in the clinicians.

Very friendly and professional team

Great dentist. Felt listened to.

Professionalism and curtesy during both appointments. Taking into account the patient’s needs

Helpful friendly staff who listened

Friendly and helpful staff, Emily is very competent and puts me at ease

Harrison my dentist is a great guy, reassuring and explains everything in detail .His skills are great and Im glad he's my dentist !

Dr Emily Lane had always been, friendly, professional, thorough and taken time to explain the treatment.

The staff are all friendly and make me feel at ease. They are always willing to give advice and answer any questions that I have.

I attended for Hygiene clean and a routine appointment. The hygienest Simon was so gentle, I could hardly feel him working on my teeth. Dr Marcus was very understanding and knowing my dental phobia, made me feel very at ease. Both dental nurses were polite, attntitive and professional. Great team all round.

Friendly and very professional team, clean surgery, thorough treatment whenever I have attended the surgery. Really pleased with the treatment and see I e provided.

Felt listened to by the dentist and she kept me comfortable throughout

The staff were all friendly and efficient - putting me at ease.I have always been extremely happy with the treatment and care which I have received here.

Great reception and dental team

I am a nervous patient, Newcastle Dental Practice was my dentist a few years ago but then I moved away so joined a different dentist. Dr Alka was my dentist when I first started coming to the practice and she was amazing with me, i'm now with Dr. Kemi and she is also incredible. Very patient and understanding with my fear and anxiety. She has a very calming presence and explained everything that was needed throughout the appointment. The practice is warm, friendly and accomadating and I recommend them to everyone who needs a dentist.

Reliable treatment and friendly staff.

Always courteous staff, Nothing is too much trouble

The best dentist I’ve ever experienced.The receptionist staff are brilliant,I used to be really nervous about going to the dentist and now I’m not nervous at all, everyone I’ve seen has been absolutely amazing.

Always friendly and professional.

Very friendly knowledgeable staff who go out of their way to make you feel comfortable and cared for. A very professional approach.

Highly skilled team who are courteous, proffesional and displaying this ability puts you at ease, feeling safe in their care.

Great dentist and very friendly receptionists

Hygienist is fabulous

Professional and friendly staff, my dentist/hygieniest took their time and didn’t rush at all. Receptionist were easy to talk to and I didn’t waste any time.

Nothing is to much trouble receptionist was lovely the dentist made me at ease as I get very nervous at the dentist due to childhood experiences excellent all round experience

All the staff are consistently cheery and helpful and there is always a pleasant atmosphere throughout the surgery.

Very professional

The whole team is friendly, the practice is clean, and the level of care is great

The Hygienist was very understanding and sympathic to my anxiety I have during dental appointments

I am v fearful of dentists and they put me at ease and made me feel comfortable. They are professional, kind and genuinely care.

All the staff I met were so lovely and helpful - Marcus & Laura treated me during my check up and were amazing and made me feel at ease as I am very nervous when at the dentists

I was satisfied with my treatment.

I have been a patient here for over 7 years , always been able to book a suitable appointment and have received various treatments here. I recently had my wisdom tooth extractedand had to book an emergency appointment because it wasn't healing properly. I rang the surgery and was given an appointment the same day without any fuss, reception staff were very helpful. I was happy that I am a patient here.

Everything about the service, it’s great, friendly receptionists, friendly dentists, easy to rebook at at time that suits me, didn’t have to wait more than a couple of minutes when I got there, great service!

Good all-round experience.

The staff as they’re always so friendly and attentive.

The dentist, dental hygienist and receptionist were courteous and respectful and were all very thorough in their treatment.

Good practice

Staff are always very friendly and smiling and always helpful, this is my dentist for life !

I have had bad experiences in the past with previous dentists (not at Newcastle). Since my first appointment I have always felt that the extra time is taken to ensure I’m comfortable and have discussed any concerns I have. The dentist in particular took care to explain issues I was having and advise on how to resolve this. The hygienist has also been very helpful with advice and explanations as to how I can improve my oral health. By far the best experience I’ve had at a dentist.

Friendly staff and fast appointment times. The dentists and hygienists are thorough and don’t rush. They are also very informative and keen to help and answer questions.

Best dental practice I've ever been to. The chechups are more thorough than previous dental practices. The hygienist is amazing, on par with a beauty treatment in terms of results.

Marcus did my treatment and he’s just amazing and friendly he made me feel so comfortable as I’m so nervous about going to the dentist. He took the time to explain everything to me and when I needed a break during the treatment he was fantastic!

Limited waiting timesCourteous and helpful staffconvenient appointment times

Nice friendly informative staff.clean modern surgery.easy to get registered and set up.den plan is also a good option.

The first time ever i didn't have to pay for any treatment it was the first time i.d met the new dentist and definitely would recommend him to my friends and family i had broken a veneer and gave me two options and said that if it didn't work he would try another way excellent service

Professional and friendly staff

Friendly and efficient staff. The dentist listened and responded well to my nervous child.

Calmness and patience of clinician. Made me feel safe, at ease and respected. Perfect job

ProfessionalEfficientOrganised

Professional caring service. Always listen. Feel totally comfortable here. Wouldn't go anywhere else.

Excellent service, politeness and respect from the whole team

I am satisfied with the friendliness of clinicians, treatment advice and care which is important to any patient attending for dental treatment

Emily and Clare are very kind and considerate of my medical condition as well as my dental needs. Make me feel extremely valued. Wouldn't go anywhere else.

Everyone is incredibly friendly and professional. Dr Vish was very clear about what would happen and was very gentle. I had virtually no discomfort and I’ve had no issues since. I was very nervous and within a few minutes I was calm.

Appointments are easily booked. Friendly and helpful staff.Caring staff

Really kind and friendly staff. Punctual and care meets expectations.

Convenient location. Good treatment.

I have already recommended NuL dental practice to members of my staff that have had dental issues. Just a great compassionate practice who listen to your needs & dont judge poor hygiene practices, but do help & advise

All staff are welcoming and reassuring. I feel safe and confident that the staff will offer and give the best treatment for me. They explain clearly what is being done and also offer suggestions for looking after my teeth.

I have been with this practice for over 50 years, and it has improved over this time period

I have been attending a dental practice at this location for over 40 years and my current dentist is one of the best!

I just felt extremely comfortable! Out of all the dentist clinics that I’ve visited throughout my life, this experience was top tier! Highly recommend :)

The dentist was so kind and patient with both me and my son. He explained what he was doing, took his time and was very gentle. I’ve booked back in with him for my next check up.

Dentist brilliant and all other staff great

Answered in the questionnaire

Ease of talking to staff

I have been a patient here for 7 years and am very satisfied with my treatment

Very efficient and professional clinic

All staff are polite efficient knowledgeable and respectful.

Excellent and friendly service

Great staff, treatment and on going treatment explained really well, they actually seemed to care. Appointment was on time.

I am quite scared of the dentists and I was put at ease straight away. Everyone was friendly and made the experience less stressful for me. Everything is explained and great advice given. I would definitely recommend to anyone who is anxious of the dentist.

Such a pleasant environment, staff are all friendly and happy to help, the clinicians are all experienced and have great rapport with the patients, highly satisfied

The whole experience of visiting this practice is like no other I have been to before. The staff are always friendly and willing to accommodate your every need. My husband is a very nervous patient, but all of the staff worked together to make him feel better about his visits. We are so pleased to have found this dental practice.

The dentist, Marcus was highly informative and friendly. We felt comfortable and at ease. Everything was explained clearly.

All staff very friendly,make me feel very comfortable and not afraid,as I am really scared of the dentist environment

I get very nervous and tense having my treatment with the hygienist (having had a bad experience previously with another clinic). Claire is very caring and understand ding and tries to put me at ease during treatment for which I a very grateful

Excellent service, friendly, caring, knowledgeable staff.

I always find everyone very approachable pleasant and polite when making appointments and if I have any questions.When I’ve needed treatment everything has always been explained to me in detail

Professional. Thorough. Up to date.

Excellent service, friendly and understanding.

The dentist Marta Trocewicz really did put me at ease. I am an extremely nervous patient but she explained all the treatment required and how to proceed. Really pleased to have found this dentist. Will definitely be recommending this practice.

Highly professional and competent practice

Krishan seems to know what he is doing despite his youthful appearance. I am enjoying a new tooth today, I'm pleased with his work.

Dentist was reassuring and explained everything throughout appointment putting myself at ease.

Friendly, knowledgeable, attentive and professional personnel.

I am a really nervous patient, have been since I was s child, but I am always put at ease when in the chair. All the staff are really friendly and patient and feel looked after during each visit

Always courteous, the dentist was running behind, but this was explained and they contacted me to return as soon as they we’re back on schedule

Dentist really listened to personal requirements and made recommendations accordingly. Reception very warm and welcoming.

Friendly staff with consistent treatment options. All the rooms are well kept- clean and well equipped. Good advice given by the clinician, felt in safe hands and happy with treatment.

All staff were friendly and professional. It was an overall good experience.

Professional and friendly staff

I've been with the practice for a long time and, by and large, been very gappy with the treatment and friendly, jovial sraff

I don't like going to the dentist (I guess that's not unusual) and I particularly don't like having a filling, but my dentist made it as good as it could be, explained everything that was being done and kept checking I was OK.

Emily my dentist is fantastic. I'm a very nervous patient and she puts at me at ease. Reception staff are very friendly too

Very friendly team and I feel comfortable with the team. I felt well looked after and everything was explained very clearly to me

The appointment was easy to book. All staff were friendly and welcoming. My dentist was very accommodating as I’m 24 weeks pregnant, she made me feel very relaxed throughout my treatment

Clean , friendly , approachable -

Very clean practice. More than friendly staff and everyone having a smile and very polite. Can not fault the practice one bit

Confidence in treatment.

As a nervous patient,Made to feel very comfortable and relaxed and welcomed

Since being a patient at Newcastle have been extremely pleased with the service and care

I have recommended several people to Newcastle and they were happy too. You can always get a quick appointment and don't have to wait long when you are there.

Everyone at this Dentist is brilliant from the receptionist to the dental treatment.I would highly recommend this dentist.Brilliant service.

Friendly very competent dentist.

Professional and caring colleagues absolutely amazing service and people,

I haven’t ever had a comprehensive check up like I have had at my most recent appointment. It is definitely great value for the time spent.

Friendly staff and very helpful

Staff seem confident and efficient. Dentist puts me at ease as I am a nervous patient. Everything explained during session.

The staff are all brilliant, from the receptionists to the dentist who dealt with me.

Reception staff are always pleasant and attentive.

Amazing dentist and hygienist. Dr Alka was going to be hard to replace but Dr Harrison was fabulous and explained things well. Thorough hygiene checkup - quick and knew what they were doing for the first time in a while.

Professional in every aspect. Felt it was advanced treatment

Found this appointment very relaxed . I don’t usually like hygiene treatment. Hygienist was encouraging and not judgmental as some were previously.

Professional dental staff, polite and helpful reception staff, good availability of appointments. I feel I was listened to and my needs were well understood by the Dentist.

Simon was super friendly and welcoming. Made me feel very at ease

First class service and very friendly staff

Pleasant and friendly atmosphere and staff

I have been with the clinic for several years and have been highly satisfied with the treatment that I have received both general treatment and cosmetic (straightening teeth).

I was able to book a emergency appointment for the same day.the reception team were welcoming and friendly and the dentist I saw was able to sort my problem out there and then and gave me great helpful advice and explained fully what was causing my toothache .

Very curtious staff. Highly experienced & always make you feel at ease.

Always friendly and reassuring clinical and reception staff.

The Dr was quick and professional, he explained everything well and talked me through images taken of my problem tooth. He was also very considerate of my comfort during the procedure.

Professional, empathic clinical staff who listen to all your concerns regarding your treatment. As an anxious patient I felt reassured and supported throughout my treatment.

Staff are always friendly and helpful. Will endeavour to attend to all issues that I present. Complete all issues or provide follow up time when convenient.

Dr Lane is an excellent dentist in every regard. I am very lucky that she is my dentist.

Past medical history looked at and discussed

Expert treatment and advice.

Greeted by a very warm and welcoming practice manager - Sophie - and reception team - Alice.Emily took her time to explain the procedure. She was gentle and kind and the dental nurse was constantly checking I was ok. I have never felt so at ease!

Brilliant hygienist was well satisfied

Had an excellent service from Dentist Marcus and the Hygienist who I had after - teams were excellent and very professional. Keep it up!

Excellent treatment with a very knowledge practitioner and also friendly service

I am I nervous patient due to a bad experience at another practice. The reception staff are always very friendly and understanding. The dentist that treated me made me feel completely at ease and was careful and I felt in control of the treatment- not at all worried. I would feel completely at ease to know he was treating me again

Appointment for hygienist and general check up both appointments did as expected and were completed very professionally.

The dental nurse was very attentive, an explained everything that I needed to help with my teeth. The assistant was also very nice, and reassuring as I have a fear of the dentist, they gave me loads of option regarding further paths for treatment, overall from the moment I walked in to leaving I was made to feel welcome, will not be going back to the NHS

Highly professional and reassuring I am a nervous patient

Good overall service and interaction with the clinic staff.

Friendly professional staff. Gave options to treatment. Explained best use of dental accessories. Overall a painless experience.

The staff are polite, friendly and always take the time to explain everything. I’m quite nervous when I go, and this all makes me feel more comfortable.

All the staff , dental nurses and clinicians are amazingly friendly , supportive, very knowledgeable and explain the procedure throughout . Absolute pleasure to go there for treatment . Since first visit I’ve never looked back . Highly satisfied

The dentist and dental nurse I saw on Tuesday were great, I felt calm throughout the procedure and well looked after. They both checked how I was multiple times throughout my appointment.

Reception staff very efficient and pleasant. Saw Krish for check of implant. Very friendly professional and answered my questions. Good experience checking out.

My dentist and nurses were very supportive with me. I am a very nervous patient due to past experiences. They understand and are so patient with me. They explain everything and reassure me. I am so grateful to them.

Best experience I’ve had when having a filling, the process was pain free, the dentist explained the procedure which put me at ease, he worked very efficiently and was really nice.

Very professional service and treated with respect

I am a nervous patient and Harrison has an excellent calming manner, he explains everything very well. It was my first visit with Claire and she too was very nice and made me feel more at ease.

everything was explained thoroughly to me. nothing was too much trouble. I also had my 20 month old son with me and the staff were great with him.

Listened to what I said and any difficulties in maintaining dental health.Took time to explain x rays and suggested care

The team explain everything in depth and educate the patient regarding their condition, treatment, and outcomes. They also plan in agreement with the patient to promote trust and confidence in the procedures.

Professional and polite staff in a welcoming environment.

Very professional

Just all round friendly, clean environment. Staff are always polite and helpful

Although I had a 20min wait for my Appointment I was pleased with Claire sh3 was very professional considerate caring and informative.Very much like the lady (whose name escapes me) I used to have but she moved on.

My Wife and I always feel at ease when We attend the Surgery and the standard of treatment is always first class.

Staff are friendly and experienced and do a thorough job at whatever treatment you receive. Clerical staff also very accommodating.

The team are amazing, always accommodating with your needs, best dentist I've ever been too & that's why I've stayed for over 4 years

The dentist explained everything that I needed to know and I was able to book another appointment quite easily

I’ve based my opinion on all the questions in the survey. All questions were pertinent.

I felt very relaxed, always a warm welcome!

The treatment was straightforward and there were no issues during the treatment. I was also given a paper with intructions on how to deal with the treated area afterwards.

Everything was straightforward and performed competently

Treatment explained in detail and options offered

Quick and efficient treatment.The only irritating issue is that appointments at NDP never start on time.

The dentist was highly professional, courteous and carried out the procedure with great care and compassion. Extremely satisfied.

Always have a pleasant experience

The overall high standard of the treatment provided and the professionalism of the staff.

My appointment was on time and the dentist was really friendly and explained everything clearly.I also had a hygienist appointment which is always good as she is very gentle.All the staff are really friendly and helpful

Repair carried out quickly and without any discomfort. The aesthetics were very good and it was done as part of guarantee so no charge.

I always have exceptional care at Newcastle Dental practice and have recommended it to several friends looking for a dentist. I feel safe and listened to, which is especially important to me after having poor experiences at past practices. Newcastle Dental take care to listen to my concerns and provide appropriate treatment options rather than excessive or unnecessary ones that they think are easy. Thank you for taking care of my health and wellbeing!

Pain free, informative, friendly. Only downside is the enormous bill!

Everything went smoothly and on time

Happy and friendly atmosphere at the Dentist.

Thoroughly professional and friendly team, everything is explained in detail and waiting times are kept to a minimum before your appointment. Highly recommend!!

Everything went smoothly and looked after extremely well

After not been the dentist for two years mainly due to the bad experience i had with a dentist as regards my teeth. I was little nervous but due to the change of dentist staff i gave them a chance. yes I would come to this practice again.

It was an emergency appointment to check on a filling. An appointment was given at short notice and the dentist was most attentive. Reception staff very courteous and professional.

The staff are lovely,I am a nervous patient,the dentist always puts me at ease

Good advice

I’m high standard of care given throughout my visit.

Good

The service I received was professional and efficient.

Very pleasant dentist and assistant. I had a problem with upper wisdom tooth and it was x rayed and I was given 2 different treatment options to consider, root canal or extraction. Details were explained to me and I was given a written costing for the treatment recommended. I was very happy with how they dealt with me and I will be following their advice

I am satisfied every time with the treatment I receive and especially with the waiting times, which are almost always short

Always very pleased with the service provided. Never experienced any pain at any time. Would not wish to ever consider an alternative practice.

very professional and clean environment. helpful and friendly receptionists. very knowledgeable and polite dentist. easy to book in an appointment and also very easy to check out at the end and book in the appointment with a hygienist as recommended to me by the dentist.

The dentist was and has always been very professional knowledgeable and attentive to my needs. I feel able to discuss any concerns and I am always made aware of the treatment she is administering.

Emily makes you feel at ease and seems to show real care and regard for your needs. She is so polite and respectful not just to patients but also staff.

All staff were very friendly and welcoming. The overall service and experience were so much better than my previous dentist. Everything was clearly explained and I felt at great ease.

I've always experienced very caring staff who go above and beyond their duties in making me feel comfortable. The treatment plan is explained clearly and concisely. I would highly recommend this dental practice.

I was in good hands and I trusted who I was with. I was checked up on regularly to ensure I was okay. The procedure was done well without wasting any time.

Friendly staff. Thorough treatment. Minimal waiting time for the treatment in a clean environment. Easy to make follow up appointments for check ups etc

Reassuring environment for nervous patients. High attention to detail during the procedure, did not feel rushed. No issues in the left 5+ years I have been attending this practice.

I am always apprehensive when attending the dentist due to experiences in my youth.The team at Newcastle always manage to calm those fears and make me feel comfortable

The staff are very professional. They are very aware of my nervousness and treat me with great respect.I feel safe in their hands. They always explain everything before treating me.

The service is always very professional and educational - you get a clear sense that they are putting the patient first and are doing their very best for you. Importantly you don't feel treatment is just being done to you, it's undertaken with your involvement.

Reception staff are always lovely and very helpful. Check up was quick but thorough which meant I wasn't waiting around.

All the staff were very courteous and helpful

I like the service and the staff providing the service to date I see no reason to change they do an excellent job.

I was seen by an informative and passionate Hygienist who truly cared about the well being of my teeth. I felt safe and well informed about what I must to do maintain a healthy lifestyle.

Satisfied with the efficiency, clarity and kindness of all staff. Also good availability of appointments at a suitable time for working patients.

All the staff are very pleasant .I am very satisfied with the treatment that I get from my hygienist she is very professional in what she does and my mouth and teeth feel really fresh after .

I thought the service was great but I feel the costs ate high and never broken down so when you come to pay it's always a shock.

Polite and efficient staff

I always feel having my treatment here makes me feel very much at ease and all of the staff are very knowledgeable and friendly

The dentist and Hygienist made me feel totally at ease. Giving me great advise and praise.

Everyone is very friendly and the dentist and hygienist were very informative and helpful. The dentist showed me my x ray results and talked me through them which I thought was great.

Both the dentist and hygienist were lovely!Get very taken care of, and spoken to in both a professional and friendly manner to make me feel at ease

Quick, straightforward and no issues.All the staff were helpful and friendly

Very patient and understanding care given

Very satisfied wouldnt go to any other dental practice. All the staff are excellent and professional

Appointment felt unrushed. I was able to relay concerns and felt that the check was very thorough and findings fully explained. Dentist was very patient, understanding and caring.

Friendly yet professional

Excellent care given and time by the dentist. Felt my needs were met in regards to my options in my dental work. Time was taken throughout procedure.

I didn’t feel any discomfort at all with the extraction

I as quite concerned about my tooth, but my clinician put me at ease and was able to sort out my problem very quickly.

The doctors were very receptive and explained everything clearly to me. I was also taken in for my appointment early which was very efficient.

Friendly staff and on time

The Hygienist was very Professional and her communication skills were excellent and I felt very much at ease in her care

Always very friendly, respectful and kind. Easy to book appointments and very helpful with queries. Genuine care for dental health and clinicians pay attention to details and inform the patient of everything very well.

The practice is very professional, hygiene is at a very high standard the dentist was very nice plus all the other staff, everyone treated me with respect, it’s run so well that you feel at ease and are able to ask any questions you need to without feeling awkward and it’s feels a safe environment to be in.

Successful treatment and dental staff explained procedure and X-rays. Staff were all friendly and helpful

All the staff are always friendly, welcoming and very polite. Everything is explained properly. They are also considerate, and as a nervous patient, I find this reassuring.

Found out the information I needed to know to help me with the hygiene schedule I need to adhere too.

All of the team at Newcastle Dental Practice are friendly, helpful and welcoming. I am always extremely pleased that Newcastle Dental Practice is my dentist.

Friendly, professional well informed clinicians and staff. Very good standards of cleanliness.Not long waiting time.

Lovely staff, always very friendly when i have been for appointments. Always on time.

Very experienced, and informative of ongoing care of teeth and gums

The time of the appointments works so well for me. The dentist and hygienist were simply lovely. I don’t always relax at the dentist but they made me feel great.

My technician was friendly and explained my procedure thoroughly and put me at ease throughout, the dental nurse was lovely natured and friendly.

Professional staff, short waiting time, good treatment and advice given by the clinicians. Clean surgery with pricing clearly explained by the team

The staff are always professional and caring. I did not wait and the treatment and care is always of a high standard.

Consistent good treatment delivered in a professional manner. All staff were approachable.

Dentist was extremely helpful and gave me best advice.

Very thorough check up

I really appreciate with the Newcastle Dental Practice Team as all the staff ( including the Dental Surgeons, Dental Nurses as well as supporting staff) are very reliable and affectionate and caring.

The dentist and hygienist were both friendly, good communicators and explained things in detail. They were approachable and I felt that I could ask questions. They explained each process before they proceeded

Great experience

Clinician and hygienist were very thorough and very helpful

The dentist and dental hygienist where friendly, clearly explained the treatment options and my teeth felt really looked after

Reception very pleasant and helpful. Clinician extremely professional and explained all procedures to me.

Both the dental hygiene and the checkup were done to the usual High standard

I had 4 large fillings done in the time allocated for the appointment. The dental surgeon and nurse who assist ed him were both very professional and kind and an excellent job acheived

My dentist was very informative when attending my check up and also my next appointment with the Hygienist. I was made to feel very relaxed and not too nervous during my last appointment with my Dentist and she rebuilt my front tooth perfectly.

Very caring team. Always listening to me and making sure I’m happy before leaving. I will always attend this practice it’s the best one in the area

Very professional and quality care received

All the staff are very professional, patient & kind.

The clinicians and staff are very efficient and knowledgeable

Professional friendly staft

I requested an appointment as I had been experiencing toothache. I was given an appointment the same day as I was going on holiday. I didn’t have to wait in the surgery & all staff were very helpful.

The care I received from all members of staff I encountered during my two visits to the practice this day was fantastic.

Everyone at the dentist does their upmost to make me feel valued and safe.

The dental practitioner and dental nurse made sure I was comfortable as a nervous patient and ensured everything was done and explained to me along the way. I came out with a brilliant filling that cannot be seen to the the colour of the filling being spot on to my own tooth!

Didn't have to wait long and impressions were done pretty quick

The whole team are amazing!!

Very efficient with a high attention to detail and you needs.

I hadn't seen this dentist before however I was put at complete ease on meeting him, he listened and talked me through the check up at all stages and was thorough.

I am a nervous patient and I was well supported.

All the staff has been very professional, clear, friendly and welcoming. I have received high quality service. I have never experienced issues during my appointments.

I was treated by Simon Taylor, who was very friendly, helpful and professional. He fully explained what work he was doing, why he was doing it, and made recommendations for future treatment. I was impressed by him, and by the result of his work.

Great service and efficient team

Waiting time was acceptable. Staff were helpful and procedures were clearly explained. Future appointments were agreed to fit in with my schedules.

I was seen promptly, my appointment time was kept to time. All staff were very polite & professional.

I have never attended a private dental practice before and was so impressed by the overall appearance, cleanliness and atmosphere in the practice. We’re discussing whether we move the whole to family to private care in Newcastle

I always find NUL dental practice very efficient

Always very friendly staff and explain in detail what’s is required

Both the dentist and dental nurse were amazing, as a nervous patient I felt totally reassured by them both, every step was explained and I felt totally at ease with them .

The reception staff were very welcoming and efficient.The dentist and hygienist were excellent

Quality service ,lovely person centred care, felt safe and i feel my teeth and well being are in safe hands

Dr Alka is amazing. She always takes such good care of me and is really passionate about her job. She managed to change my hygienist appointment from later in the week to the same day while I was getting a check up. The hygienist was excellent also. The reception staff could improve their service. Too busy gossiping, writing incorrect information on my record, and not booking me in with the same dentist I have been seeing for several years. Otherwise a good dental surgery.

An unanticipated but necessary procedure which I was not looking forward to!Vish explained in detail the procedure, the likely cause, alternatives and my future needs.During the procedure, Vish made me feel calm, explained what he was doing, and generally relaxed me through the whole process.Finishing up with some very neat stitches!

After several years of having to put up with an hygienist at another practise who was very impatient with me during treatment (I Admit that I was a nervous patient) however the way that I was treated caused me so much distress I stopped going. It took me 2 years before I could bring myself to try another practice and in choosing yourselves was the best decision I ever made. I received nothing but kindness and patience. The difference it has made is incredible when my appointment is due instead sheer panic I look forward to going knowing that they will do a good job and ensure that I am comfortable. Cant praise you enough

Very efficient and friendly staff who conduct themselves in a professional way.

I am highly satisfied with Newcastle dental practice for all the reasons indicated in your questionnaire. In addition I value the personal touch from the staff

Pleased with treatment, very professional

I used to be a nervous patient but iam always at ease as the stay are brilliant

I had an excellent hygeine check and I felt my clinician did a really thorough clean with my teeth

Dr alka told me my teeth were right where I need them to be and advised me of the next steps to get my dream teeth. She’s always been so helpful and always wanted to help me achieve my dream smile. I love my appointments at Newcastle dental practice because they are always so helpful and attentive to my needs.

The dentist explained everything that she was going to do which put me at ease as I am quite a nervous person at the dentist

Best team of dentists I have ever been to. Highly recommended.

I have been to Newcastle Dental Practice twice this week due to sudden tooth ache! Upon my arrival the staff in reception greeted me with a smile and made me feel calm and at ease! Emily was fantastic during my initial consultation and quickly came up with a thorough plan of action. Vish and Taylor completed the dental work yesterday for me, making me feel so calm and at ease that I actually fell asleep in the dentist chair! As a nervous patient, I never in a million years thought that would be possible! I am now pain free ahead of my holiday and I can’t thank everyone at the practice enough!!

I have now got my smile back thanks to Dr Krishan Varma and team. My new implant is fabulous and the process was stess free. This was my 2nd implant with Dr Kris and required a bone graft. All the stages went smoothly with sufficient time between the treatments for healing to take place. I have had several implants with this practice over the last twelve years and have had no problems with them. I find the whole staff from receptionists to hygienists to dentists to be friendly reassuring and professional and would recommend their services to anyone.

Hands down the best dental experience I’ve ever had. Lovely practice and such kind staff. Marcus the dentist was like no dentist I’ve ever had, really kind and puts you at ease straight away. Really thorough check up and I think I’ve finally overcome my fear of the dentist!

Been today have a tooth out ,I was really nervous but the young lady dentist put my mind at ease and she was incredibly good at her job well done and thank you

I had always been with an NHS practice but joined N-U-L Dental Practice when NHS appointments did not return to normal post Covid. The staff at Newcastle Dental Practice are very caring and professional. When I first joined I was seen by Dr Emily Lane and was both reassured and impressed by the thorough new patient check which she undertook. I recently had a large and positively ancient filling replaced by her. She was amazingly professional and determined to do the best job possible - even though it took her so much longer. Thank you so much for making my appointment such a positive experience. I would highly recommend this practice.

First class professional service.

My previous dentist retired, so I'm speaking here about my first visit to the NUL practice (Jan, 2024) discovered through the great reviews. And what a discovery! First and foremost, Dr. Emily Lane is truly exceptional! I have a persistent phobia related to injections – not a mere 'needle phobia,' but an anxiety stemming from memories of some of the most unpleasant, heavy-handed, and painful injection experiences with dentists who seemed indifferent. At 68 years old, unfortunately, those early experiences left a lasting impression on my memory like an indelible tattoo. With traditional tools, my previous dentist skilfully and painlessly administered injections with perfect technique, timing, and consideration. Remarkably, Dr. Emily is just as skilled, if not better! For me, this is akin to winning the lottery – no more concerns in that department! Thank you once again, Dr. Emily. Next up is Dr. Vishal Klaire, the resident root canal expert. Under Vishal's expert guidance, alongside his assistant Steph, I underwent a root canal procedure with utmost care. The entire process, from beginning to end, instilled confidence in me, knowing that I was receiving treatment from the absolute best in the field. My sincere gratitude to Dr. Vishal and Steph for their exceptional care! The practice adopts a comprehensive approach to patient well-being, and in my personal experience, it's this commitment that truly distinguishes the practice. The staff members are not only friendly and considerate but also highly professional. I genuinely believe it would be challenging if not impossible to find a dental practice that surpasses this one. Wholeheartedly recommended!

Very friendly and efficient staff

I haven't been to a dentist for years. But eventually plucked up the courage to go to Newcastle under Lyme dentist & found the staff extremely friendly, especially Marcus & his assistant. Marcus talked me through everything that was going to happen from start to finish & really put me at ease. Definitely will recommend them to family & friends. Kath O'brien

Been to the dentist today and had my appointment with Marcus & Laura - they are amazing!! Marcus talked through the whole process which put me at ease having had a previous bad experience at another dentist! Thankyou so much!!

Dr. Marcus is friendly and understanding. Unfortunately, I have vomiting reflexes and tooth treatment is not easy for both me and the doctor. But Dr. Marcus responded every time. It wasn't pleasant for him xxx. The service was pleasant, although the receptionist did not make a positive impression on me, but the most important thing are the doctors and I recommend this clinic. Xx

As I am moving away from the area, yesterday was my last visit to the practice. I have always had superb treatment at every level of care.Thank you all very much. However, I must thank hygienist and her nurse and especially Joannis Abelidis for his care and help with my smooth move yo the South

Visited the practice a few times now for treatment for myself and for my daughter who needed a tooth out and the staff were amazing with her specially Nurse Laura who really put her at ease through a scary treatment. Highly recommended for all the family needs. Very clean and on time

Brilliant dentist. Very clean and the staff are super friendly. Nurse Laura was particularly helpful :)

Wow! My dental-phobia has been overcome thanks to Dr Emily and Natalie. These 2 wonderful, professional, patient focused ladies make dreading going to the dentist a thing of the past! I can’t thank them enough for helping me and I thought I would never say this -“Looking forward to seeing you soon.

I’ve been a patient here for a few years now and have always had excellent service and treatment but after my check up yesterday with Harry I felt that I should share how wonderful he and all of the staff are. The care is second to none, every treatment I’ve ever had (fillings, Invisalign, etc) is always professional and extremely thorough. Each dentist is also brilliant at putting you at ease if you are a bit anxious or nervous. And I couldn’t leave a review without mentioning the brilliant reception team - excellent customer service, nothing is too much trouble and they are all warm, friendly and kind.

Was seen by Marcus yesterday for the first time he is a lovely dentist and put me at ease as I get anxiety about dentists especially as I haven’t been during covid but he was very caring and professional throughout. Receptionists really pleasant and helpful too Thankyou so much

Friendly helpful staff who really put you at ease if you’re nervous.

I have just finished my Invisalign journey after a couple of years. Whilst my teeth weren’t too bad initially, they were far from perfect and I decided to get the work done. I am extremely happy with the end result and have also had some composite bonding to build out a baby tooth that never fell out and you would never be able to tell that this wasn’t a real tooth initially. I can’t recommend this enough, I didn’t realise I wasn’t confident about my teeth, but seeing the transformation has given me a new lease of confidence that I didn’t realise I lacked. The staff are absolutely lovely, I will be sad not not see them every couple of months! Thank you so much to all of the team. One very happy customer

I have been with the ladies at NULDP for around 3 years now. I cannot fault them, they have always made me feel most welcome and that i am in the best hands. They go above and beyond to make you comfortable and to make sure you understand the deferent procedures clearly. The female presence within the practice definitely adds so much, and i wouldn’t go anywhere else even with moving miles away!

Confident and knowledgeable dentists, nurses and support staff providing a professional service. This is a private practice that charges at a higher rate than NHS dentists. They also do implants as well as general dentistry and have a hygienist onsite.

Could not rate this dental practice highly enough! From start to finish , I have had the most amazing treatment! Dr Liza and all the team have transformed my smile and my life !

Has a filling today , the staff are very helpful , friendly and informative . The dentist was incredibly caring as was the assistant. Thank you Harrison for a very positive visit today .

I saw Harrison for a check up and he and the team were all very welcoming and made me feel at ease.

Very friendly Reception and Dental staff!

Fantastic professional service with the best staff ever!!! Especially Jade, Alice, Meg and Sophie 10/10

This is my favourite dental practice all the other dental practices aren’t as much of a favourite for me as this one. The staff are really nice I have been to other places around the local area and the staff aren’t as nice as the staff at Newcastle Under-Lyme Dental Practice. One practice in the local area said that I will need all my teeth pulled out and I thought that was a bit excessive so I came here for a second opinion and they explained that my teeth are actually perfect and they didn’t need pulling out which was a big relief for me. I trust this dental practice the most out of any of the other I have been to before and also any of the others in the local area

Sophie absolutely makes this practice. She is warm, friendly and goes that extra mile with all her patients/customers. The atmosphere amongst the staff is positive too, which is always the sign of a good manager.

An Excellent Dental Practice A very friendly practice which take great care in their patients. Lovely girls on reception Jade is always happy and keen to help

Wife over the moon with treatment she received and friendliness of staff highly recommend

Just finished my first course of treatment with NULDP. As a new patient I was a bit apprehensive but staff put me at ease. The initial assessment was followed by a 'scrape & polish' with dental nurse. Then I had two extractions..one which was particularly difficult. Mr Harrison Belfield was my dentist who was excellent. Nice friendly environment. Will definitely be returning. Would definitely recommend.

I had an appointment at this practice for a one off Hygiene clean as an unregistered patient as I was in the area, loved the experience, they managed to make me an appointment for the same day and the team were very friendly. Highly recommend

Fantastic Dental Practice with the friendliest nurses and kindest dentists. The reception staff are also so helpful, if you need a dentist, come here!

Newcastle Dental Practice is a great place, fabulous staff and always a joy to visit, highly recommended!

Incredibly helpful staff, teeth never felt so clean after my hygiene appointments, highly recommended practice, felt totally at ease and great advice given also not pushy on treatments! Look at that smile

I had a really traumatic experience with a dentist when I was about 5/6 years old and haven’t really trusted a dentist since. However it was time to put my big boy pants on and get myself sorted, as I’d noticed a bit of discolouration (probably coffee

Love this place! The team are so professional and caring yet seem to have good fun which really puts me at ease! The girl on reception with the curly blonde hair is so helpful and friendly I would recommend this practice to anyone ⭐️⭐️⭐️⭐️⭐️

Always a warm welcome. Dr. Liza & Laura very patient with the job at hand and did incredible. Thank you.

Professional service, easy to book. Best thing is that Dr. Elizabeth made me feel comfortable from start to finish. I would say I come back, but I do not necessarily want to. :D

I want to say a huge thank you to Dr. Elizabeth, she is a great doctor and a very professional. She has magical hands. Sincerely, Russian Max

Just had a scale snd polish carried out by Jenna and Molly. It was so lovely to get treatment from people who seemed to take pride in their work and genuinely care about the patient. Thank you

I don't have words enough to describe my experience here,everything was to superlative starting with lovely nurses from reception,a very warm wellcome,very helpful,pleasant presences,I had a tooth extraction and Dr Teddy,was amazing,I didnt feel any pain,everything was going in a high standard of professionalism,congratulations to all team a well done to everyone!!!I definitely come back with a good confidence!

Friendly, helpful staff and outstanding service throughout. I'm very glad I chose this practice upon moving to the area and will continue to use them in the time I live here. Would highly recommend.

After years of hiding my smile and being ashamed of the state of my teeth, caused by a bad accident in a swimming pool at 9 years old and a life long MAJOR fear of dentists and lack of sleep for even a check up, these guys have totally transformed me. I can smile openly now and have not had a single worry of going to the dentist despite all of the work they have done over the last 3 months, safe to say they have cured my fear and i would, and have already recommended them to several people. I cannot rate you all highly enough. Thank you to every single one of you at the practice for literally changing my life!!

I joined this practice a few months ago. They are very professional and caring. Their expertise extends to enhanced specialist skills which are very impressive and as I was very much in need of a course of treatment I have experienced treatment from Drs Alka, Emily and Vish - all excellent and highly recommended. Thank-you.

Absolutely fantastic dental practice. Highly recommended. I moved here a few months ago. Dr Alka and her staff are brilliant.

EXCELLENT! got me in within a couple of days, fast service. god rid of the problem within seconds.

Excellent treatment from Dentist Dr. Emily and Nurse Sophie Ellis-Beeston. Lovely atmosphere (do you call it bedside manner at a Dentist?) Definitely the most painless Dentist I have ever visited and I could not recommend them more.

They are incredible. Truly. They could not be more kind and efficient. I could not recommend more highly.

Wouldn't go anywhere else. Alka and her team are so accommodating and friendly.

Had two implants by Kris exellent professional service, could not be more happier. And thank you Alka for your smile and frendliness.Yvonne

I am in my sixties and have been a client for about two and a half years. I have always been apprehensive of dentists due to childhood painful experiences. I had also always been aware of my bad breath which knocked my confidence every day. I could never understand it as I cleaned and flossed my teeth regularly and rigorously. I thought the reason behind my bad breath was due to me having 'rotten' tonsils as a result of many throat infections and tonsillitis bouts as a child. I even paid, some years ago, to see a consultant gastroenterologist at the nuffield hospital for help and advice. I even considered, (stupidly - I know), drinking diluted bleach to clean the back of my throat so I could speak to people with confidence without holding my hand over my mouth or chewing gum all the time. I visited Newcastle Dentist following an advert I heard on the local radio. My bottom teeth were crooked and my top could have been straighter. Thank goodness I did!! I saw Dr Alka Nathwani. She ex-rayed all around my mouth. She said that the reason for my bad breath was the fact that I had crooked wisdom teeth which needed to come out immediately. She said that no amount of brushing would have been able to remove all the built up tartar which had accumulated around those wisdom teeth throughout the years. She emailed the hospital, there and then, whilst I was with her to ask for me to be referred as a national health patient. The removal of the wisdom teeth needed general anaesthetic. Within 3 months my teeth were out. My bad breath was gone forever! With regard to my crooked teeth - she arranged for me to wear Invisalign braces, which I paid for over an interest free period. I am nearing the end of this procedure and my teeth look amazing. I have received personal observation from Dr Alka at every appointment during this time. I visit the hygienist (Jenna) every six months. Before, at my previous dentist, a check up and clean would take about 5 minutes. Now my check up and clean takes up to 45 minutes. I leave the chair feeling refreshed and valued. I would like to take this opportunity to thank Dr Alka from the bottom of my heart and also her staff - from the helpful, pleasant and professional receptionists, through to all the dental nurses. Throughout our life we all take our professionals for granted because we either pay for their service directly (private medicine) or indirectly (our national health service) but when we receive good service which in my opinion, in this case, has surpassed all expectations I would personally like to thank Dr Alka Nathwani for changing my life for ever.

Absolutely SUPERB service!! Couldn’t recommend highly enough. Couldn’t have been more helpful- has completely eased my nerves on going to the dentist. Alka and her colleagues were fantastic.

Absolutely amazing!! I truly hate the dentist and always fear going, if you are looking for a dentist to make you feel as comfortable as possible this is defo the one. Extremely friendly staff who are willing to invest their time by explaining in detail how to get the best from your teeth without lecturing you, they also explain what they are going to do. I had to have a filling and didn’t feel any pain at all, the aftercare is amazing and they will help anyone in any situation. Very very highly recommended.

Everyone from the receptionists to the dental staff are all very friendly and professional.

I am terrified of the dentist and suffer with anxiety as it is, my whole body was shaking the entire car journey, but once I was there the woman were so friendly and completely calmed me down (They are like a big family and they are all happy and upbeat), they spoke to me throughout the procedure so I knew what to expect, and I'm honestly looking forward to my next appointment !!! These guys are experts.

Always put you at ease, never feel any pain not even injections, very caring x

Signed up as my current Dentist has shut down and I got an appointment that was convienient for me. I am quiet nervous when it comes to Dentist but i was treated brilliantly. Dr Alka Nathwani was very friendly and professional and talked me through everything that was going on which made it alot easier. Great place, Friendly staff, Good price. I would recommend. :)