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Ben's experience at our practice

Ben had not been to the dentist for some time and had put off the event given everything seemed fine with his teeth. After 3 years of neglect, Ben decided he must visit the dentist and decided to book his first Dental health assessment with us at Newcastle Dental Practice.

What we did

Ben had a Full Dental health assessment for 30 minutes where the dentist charted each tooth on our state of the art software system and used X-Rays to understand the condition of Ben's oral health. A full smile check was also conducted to ensure we understand what Ben wanted to achieve in the short and long term as well as how we can help keep his teeth healthy for life.

Outcome

Ben had a full review and needed no treatment! He no longer felt nervous about future appointments because of his positive experience and immediately booked another Dental health assessment for 6 months, as advised by his dentist.

Ben's story

"I hadn't gone for a check-up in more than 3 years. I kept saying I needed to, but why go if there's nothing wrong? I had no sensitivity or spotting but I thought I should 'go!', so I did! I came in to have a Dental Health check along with a scale and polish with the Hygienist. I enjoyed the experience! Not many people would say that about the dentist, especially me! My dentist at Newcastle Dental Practice was excellent, he was very pleasant and after my check I was informed no treatment was needed. Everyone at Newcastle Dental Practice made me feel at ease. Once home I immediately recommended Newcastle Dental Practice to my friend who also hasn't been to the dentist for ages!"

Stay inspired with regular visits

After each visit to Newcastle Dental Practice we like to book the next visit in our diary. We know how busy life can become, and so we want to help our patients by scheduling your visits early and offering free email and SMS reminders (or post and telephone if you prefer). This way you get to look and feel good all year round and not be surprised with any big treatment requirements.

Patient Reviews

People are talking about us

The biggest complement we receive is when our patients refer their friends and family to Newcastle Dental Practice. In fact, we have built much of our practice on these valued, trusted recommendations over the years. Read our reviews to hear why our patients are recommending us…

Patient reviews

594 Reviews

5.0

20th November 2024

Very good service and keep you updated on the treatment received and required

MB

Matt B

Excellent compassionate and professional service, specifically Harrison/Marcus/Sophie.

18th November 2024

Coming from an NHS dentist to this one is a significant increase in quality and care provided, as well as being reasonably priced. All staff actually seem like they want to be there and want to help.

18th November 2024

The warmth of greeting from the reception team through to the dental nurse and clinician looking after me, made me feel valued as a client. the overall impression is that this is a very close, well knit and happy cohesive team who value the clients and who are happy in what they do.

14th November 2024

History of being well treated

13th November 2024

Reception staff are extremely friendly and helpful. Dental hygienist is calming and considerate if experiencing pain. Dentist was lovely and welcoming. Dental nurses are all friendly and professional. Feel extremely at ease at this practice. Thank you.

12th November 2024

I have been with the practice fo over 50 years, and have had many treatments over this time.I have always been satisfied with my treatment and as the years have passed the practice has improved.

12th November 2024

Ease of booking as initial consultation was booked online. For all appointments so far I have been seen on time. Dentist explained everything clearly and guided me through the treatments.

10th November 2024

All staff very experienced, the practice very clean.

9th November 2024

The practice itself is lovely- but the team there are what makes the difference. I am a very nervous patient, and every time I come they put me at ease

9th November 2024

Smooth operational organisation, but disappointed with new waiting area in the corridor

7th November 2024

I am a very very anxious patient and all of the staff at Newcastle understand this and are very patient with me. Harrison is just like a safety blanket for me. He makes me feel at ease far more than any dentist has ever done. Sally who did my hygiene treatment today was amazing and we didn’t have to stop once which is highly unusual for me.The reception staff are just all lovely!A really great team!

7th November 2024

Great staff

6th November 2024

Staff are very welcoming and clinicians explain everything clearly.

1st November 2024

Dentist explained things to me very clearly and took time to do so

31st October 2024

Diligent staff, patient-education, professionalism, always responding to your needs.

27th October 2024

Excellent dentist, very personable and professional and explained things to me very clearly

26th October 2024

Professional and courteous staff. Great feedback was given and practical advice offered.

26th October 2024

Staff are always friendly, helpful and professional.

25th October 2024

Friendly staff who take time to listen to any concerns

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