Routine dental health reviews

Explained everything that happens and was put at ease

The reception team are amazing in their customer care and Marcus is exceptional in his professionalism, patient care and delivery of carefully planned cosmetic dentistry work. I cannot speak of, or recommend, him highly enough.

Both the dentist, hygienist, & dental nurses were extremely friendly and professional. I felt at ease at all times during my treatment

Professional yet friendly and very informative

Great communication and I feel fantastic treatment.

Going to the dentist is one of my worst fears, so being able to go to Newcastle has the least trauma for me. Everyone are so friendly understanding and treat me with the most respect and kindness that I feel only the slightest nervousness attending the clinic

All staff are welcoming, I feel safe and confident that treatment I receive is the best to suit my needs. Everything is explained clearly

Excellent service

I have used both private and NHS dentists in the past but appointments have always felt rushed and I’ve not really felt informed. I’ve had a few terrible experiences which really made me nervous to attend appointments. My experience at Newcastle every time in the last 2 years is completely the opposite to this. Both the dentist and hygienist allow time to fully explain both what is going on with my teeth and gums but also what I need to be doing between visits. I have already recommended Newcastle to friends and family especially if they are nervous about visiting the dentist.

The ease and friendliness of the staff from the reception to the dentist and nurses

Easy to get an appointment

The staff are excellent. There’s clear communication with friendly and professional service. I have never had a bad experience and recommend registering to everyone I know.

From entering to leaving I felt at ease and was able to discuss any problems I felt I had

Very welcoming staff. Warm and friendly. None judgemental. For someone as nervous as me, I was put at ease and didn’t feel as though I was being told off or laughed at for my teeth. I went there to improve them and they offered me the care and advice I needed

Efficiency, and the pleasant manner.

Made to feel at ease. V sensitive to someone who is nervous about dentists. Brilliant dentist team.

Always caring and reassuring, i have a fear of detists, but this is by far the best practice ive bben to, they appear to be happy in their work and work as a team.

I have been on the denplan for around a year and find all the reception staff, dentist and hygienist so welcoming. My dentist always takes the time to explain any potential problems and gives me his recommendations on how to avoid any future dental problems. I really appreciate it!

Harry & Clare are great and really put nervous patients like me at ease

It was the best experience I have ever had before. They put me at ease. I was so scared. But not any more I am going back..thanks again.